In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the Deoghar Children Hospital and Deoghar Eye Hospital account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in Hospital’s account.
If double payment happens and the payment gateway service clearly mentions it, the Hospital will refund the payment after the Hospital’s account receives payment, which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.
In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the Hospital and the Hospital’s decision would be final.
Please contact us at the following contact address, if you have any questions or comments regarding this Privacy Policy.
Deoghar Children Hospital and Deoghar Eye Hospital
Asharam Keshan Road, Opp. Kali Mandir,Deoghar, Jharkhand - 814112
+91 77399-14200